Designer i København
About the job
Saxo’s mission is to democratize trading and investment; providing equal opportunities to access financial markets for all individuals. By leveraging on technology, we provide state of the art products and platforms as well as the critical information needed to navigate one’s own financial destiny. We call this the SaxoExperience. You will be part of the Service Content management team, and will play an instrumental role in building and improving the SaxoExperience. We want to offer our clients world class service and support through accurate, relevant, client friendly content via our digital support channels, ensuring that they get the help they need to navigate through our wide range of products and services.
Among others you will be responsible for:
- Working closely with the Head of Service Content to identify client’s needs and gaps in our service knowledge base, to produce and realize videos that give our clients a smooth and effective introduction and support to use our platforms and trade our products.
- Recording, Editing and deploying “How to”/Tutorial style videos content across multiple markets and languages.
- Working with global teams such as the Trading Platforms team, Digital Experience and Client Services to create and validate relevant and quality videos.
- Keep the video content up to date with the continuously evolving platforms and s...